Resorts West manages four vacation ownership resorts totaling nearly 650 keys and has 118 users. Our network and vertical applications are very unique to our industry. We made the decision in 2008 to partner with a third party for all of our IT needs. Read More
As a company we believe strongly in long-term business relationships and focused our search on companies with a similar philosophy. The second key component of our search was for a company that was large enough to provide the knowledge, technology and team depth to meet our needs but still be small enough that we would have immediate contact with the ownership and senior management.
We were fortunate and pleased to find IQ Technology Solutions that met our criteria. After a thorough scoping and discovery period we entered into a business relationship with IQ. We truly feel that IQ is our partner in our IT needs and treat each other accordingly. We initially kept one senior IT person on staff as liaison between our company and IQ. Early on in our relationship with IQ we realized that the communication frequency and level made the liaison position unnecessary and we were able to transition that staff member into a more productive role with our company.
Vice President Director of Operations