IQ Services
 

Say good-bye to tapes.

Affordable data protection that ensures your data is always safe, secure, and easy to recover

 
 

Near Real-Time Backups:

Our "Incremental Forever" methodology captures all changes to the initial image in increments of 15 minutes. The Incremental Forever technology not only backs up recent datasets but also allows end users to reconstruct the state of their data as it stood at the end of various 15-minute restoration points. This level of forensic and auditable data recovery may satisfy various regulatory requirements (such as HIPAA and GLBA) for data retention and data record reconstruction, and also serves stakeholders such as supply chain planners, warehouse analysts, auditors, and legal counsel.


Stand-by Server

If any of your servers fail, our server virtualization technology embedded in the Network Attached Storage (NAS) allows customer servers and applications to be restored and rebooted in less than 30 minutes in most cases. As you may sometimes endure a wait of several days in order to receive replacement servers from vendors, your NAS can have your business up and running. The NAS multitasks so that, even while functioning as a virtual server, it can continue to back up data from other devices plugged into the NAS. Our technology thus allows you to remain in business without any significant loss of data backup, server functionality, or application downtime.


Affordable Cost

We offer a pricing packaged that is all inclusive of the complete backup and disaster recovery service-with no hidden costs. All your costs are bundled and include the NAS, the Incremental Forever Methodology, file restorations, file integrity checks, secure data transmission and remote storage.

Intuitive and Flexible Restoration

A good backup system should allow for quick and flexible restores. Our solution allows for recovery of files, folders, partitions, mailboxes/messages, databases/tables using a quick and intuitive process. In case of a complete server failure we do support a bare metal restore to new hardware which has a different configuration, hardware and drivers as compared to the failed server. Our 15-minute incremental based backup allows restores to be done from any point in time, allowing for multiple versions of files, folders, messages/mailboxes, database/tables to be restored.


Secure Remote Storage

After imaging the servers to which it is attached, the NAS device then creates an independent 256-bit encrypted tunnel and transmits the imaged data to a secure offsite location where it resides in an encrypted, compressed format. That remote site then replicates again to an alternate data center, creating a total of three copies of the data in three geographically distinct regions. Since the data is encrypted and only you have the key, no one has access at any of the remote storage facilities.


24x7 Completely Managed Solution:

Our Network Operations Center (NOC) monitors your NAS units and the attached servers 24/7. Failed processes generate immediate alerts to our engineers, who often remotely correct errors within minutes of receiving notification. In case of more serious NAS issues, we will conduct repairs at your site. If any NAS units are irreparably damaged or destroyed, at an additional cost we will overnight ship replacements - pre-loaded with all stored data - directly to your location.

Key Features

  • Fast recovery of files and e-mail.
  • Stand-by servers, decreasing downtime from days to hours.
  • Multi-location offsite storage ensuring data security, redundancy, and regulation compliance.
  • Built-in archiving to rid yourself of costly tapes, offsite storage facilities, and downtime spent waiting on system restore.
  • 24x7/ 365 monitoring and management ensuring data integrity.